Installation

The PhotosynQ Android app is available from the Google Play Store (opens new window). A Google account is required to install it from Google Play.

For iPhone, see PhotosynQ iPhone (iOS) App for requirements and connection instructions, including the required MultispeQ Saddle (Dongle).

Install the app

1. Open the PhotosynQ listing (opens new window).
2. Select Install.
3. Open PhotosynQ from the device's app launcher.
4. Allow the permissions needed for the workflows you use.

Requirements

Item	Requirement
Operating system	Android 5.0 or newer; Android 11 or newer recommended
Instrument connection	Bluetooth
Cloud synchronization	Internet connection
Project collection	PhotosynQ account and a joined Project
MultispeQ QC	Account and Project membership are not required

Permissions

Android asks for permissions when a feature first needs them. The wording can vary by Android version.

Permission	Used for
Nearby devices / Bluetooth	Finding, pairing, and communicating with a MultispeQ
Location	Adding coordinates to Project measurements; Bluetooth discovery may also require it, depending on the phone and Android version
Camera	Scanning barcodes and attaching photos to measurements
Photos and storage	Reading or storing measurement photos on Android versions that require storage permission
Notifications	Showing app and synchronization notifications
Network access	Signing in, refreshing Projects and protocols, and uploading measurements

Bluetooth permission

If Scan Devices does not find a MultispeQ, confirm Bluetooth and Nearby Devices permissions for PhotosynQ. Also check Location permission and the phone's Location setting if the scan still fails.

Sign in

Sign in with the account email address and password, then enter the seven-character verification code sent by email. The code expires after 20 minutes. A new code can be requested after 60 seconds. Follow Sign In to PhotosynQ for detailed instructions.

MultispeQ QC and Bluetooth setup remain available when signed out, but Project collection and cloud synchronization require an account.

Troubleshooting

1. Confirm that Android and PhotosynQ are updated.
2. Confirm that the required permissions are allowed.
3. Restart Bluetooth and the PhotosynQ app.
4. Confirm that the phone has available storage and an internet connection.
5. If pairing fails, follow Connect an Instrument.